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Got questions? We’ve got the answers, from how to understand fixed billing, to getting in touch, we’re here.

What’s on your mind?

FAQ

  • Who is WasteManaged?

    Hi, we’re WasteManaged and we’ve taken over the CheaperWaste business, we’re a little different… we got tired of the same old Waste ways and thought, things could be better.

    So, we changed everything, and we think you’ll see a huge difference in how we do things.

    We offer fair, fixed prices for waste collections, with a simple, easy to understand monthly fee that covers everything you need.
    We’re here to make it easy for you to just get on and run your business.
    Got Waste? Get WasteManaged.
    Problem. Solved.

  • Why WasteManaged?

    Because one simple, fixed monthly subscription fee for all your waste needs means no nasty surprises, or bills that go up and down.

    Just one fee for all your waste needs, fixed and spread over 12 equal instalments.

    What could be easier?

  • Why fixed billing is better?

    We’ve listened to what customers really want and unexpected costs, is something everyone wants to avoid, that’s why we believe offering fixed billing really helps you predict the future, letting you know exactly what you’re being charged each month, no surprises.
    All we ask is that you follow our fair usage policy and play by the rules.

  • Hang on, what’s your fair usage policy?

    You can read our fair usage policy here.
    We do not apply excess weight charges if you exceed the weight limits of the bin containers detailed in your Contract Schedule.
    However, if you exceed the weight limit by:

    (i) Over 100% in two occurrences; or
    (ii) Exceed the weight limit by 20% on 3 or more occasions in any twelve month? period;
    we may require an increase in your collection frequency and/or add additional bin containers to your Services or increase the monthly invoice sum (at a charge agreed in writing by you and us).

  • How can WasteManaged offer more competitive prices?

    Simple, not only does opting for fixed billing guarantee your price for the next 12 months, but it also gives us the assurance that we won’t suffer the high cost of removing your bins or containers if your contract ends prematurely. This also gives us much more buying power to get you a better deal with our suppliers – that keeps prices low, which is better for everyone.

  • What if I want to stay on my current CheaperWaste contract?

    You can of course stay on your current CheaperWaste terms, but your price won’t be protected from any future rises.
    Talk to us to discuss your options.

  • How do I switch?

    Switching is easy!
    One of our specialists will call you to get you switched over in minutes.

    We do all the hard work, so you don’t have to.

    Give us a call to get started 03333 44 54 77

  • I want to talk to someone about bills

    The best way to get in touch is by phone, call us on 03333 44 54 77 and we can walk you through any payment issues.

  • What happens to my existing contract?

    When you switch, you’ll be entering into a new contract with us, we can talk you through this more on the telephone, call us now on 03333 54 44 77

  • What about excess weight?

    The good news is, we don’t charge for excess weight, all your waste costs are included in your monthly fee.
    All we ask is that you stick to the rules and adhere to our generous fair usage policy.

  • Will I still be credited for missed collections?

    No, because we think the fairest way to charge for your waste is with one simple fixed monthly fee, we promise to collect any waste that’s missed on your next scheduled collection date.

  • How do I get in touch?

    We have dedicated teams, ready to take your call and answer your questions, if you’ve already filled in the form on the website, we’ll be in touch with you shortly, you don’t need to do anything.
    If you need to speak to us now, call us on 03333 44 54 77 or email us at get@wastemanaged.co.uk
    Or use the online chat.

  • I still need help

    If we haven’t been able to answer your question, the best thing to do is call us so we can help you get what you need. 03333 44 54 77